Replace a Failed Drive

Log into the system
Log into SST as QSECOFR
Select option 1. Start a service tool
Select option 7. Hardware service manager
Select option 6. Work with service action log
Select date range or enter *

Locate the error and enter a 2 next to it to view it

Service Action Log
To
Select valid options, Press Enter
2=Display i tem information
8=Close
Report
and delete
9=De1ete a CLOSED
Resource
Opt
2
02 .
NEW
19B@FFF9
19B@FFF4

Here you can enter a 2 to display details

NOTE: Here is also where it lists the other names for the resource. Can be helpful when identifying it on the system.

SRC:
19B@FFF9
O THER NAMES
SELECT ONE
2=DISPLAY
MAINTENANCE
RESOURCE:
AT A TIME,
HOME
SECONDARY
DMP126
DESCRIPTION
DISK DRIVE
CODE
ON
AND
ORIGIN:
OFF
ACTION
s
46K48@4
RESOURCE
REPORT LEVEL:
*LOCAL

Now we can place a 6 next to the drive to identify it. This will turn the light on the drive amber.
Select option 7 to turn the light off, just to make sure you have the right drive. (You can repeat this process as necessary to make sure you have the right drive)

NOTE: On this screen it lists the part location which can help to further identify where to look

SELECT ONE AT A TIME,
6=1DENTIFY ON
8=CONCURRENT
OPT
6
PART
DISK
DRIVE
OFF
CARRIER
INDICATOR STATUS:
PART LOCATION:

Select option 8 for Concurrent Maintenance
Select option 1 to remove the drive (wait until the drive lights up or fast blinks before removing it — about 3 seconds). Then this screen will appear:

Concurrent
Maintenance Results
THE
CONCURRENT
U5887 . G33E@3L-P1-D9
ACTION
REMOVE
RESOURCE
PROCEDURE
SUCCESSFULLY .
Bottom
Press enter
F12=Cance1
continue.

Go back into the screens (it will kick you out to the action log date screen). Perform concurrent maintenance again and select option 2 to install the drive. (wait until the drive lights up or fast blinks before installing it — about 3 seconds). Then this screen will appear:

Concurrent
Maintenance Results
THE CONCURRENT PROCEDURE SUCCESSFULLY.
BE SURE INSTRUCTIONS ANY DATA PROTECTION
FOR THE ARE INSERTING r A DISK UNIT.
U5887 . G33E@3L-P1-D9
ACTION
INSERT
RESOURCE
Bottom
Press enter
F12=Cance1
continue.

Rebuild the ASP (Disk Units)

Go to the main screen for System Service Tools
Select option 3. Work with disk units
Select option 3. Work with disk unit recovery
Select option 6. Rebuild disk unit data
The drive you installed should show up here with the resource name being the same name that you saw earlier. Select option 1 rebuild

NOTE: Notice here how the Resource Name shows as DMP126 but in the action log it showed as DMP125. This is the other name for the resource that I highlighted earlier

Rebuild
Select the units to
Type choice,
1=Rebuild
Disk
Option
asp
Serial
Number
Set
2
Unit
32
Unit
Type
19B@
Model
099
Resource
Name
DMP126

It will ask you to confirm, hit Enter to confirm

Confirm Rebuild
Rebuilding the disk may take
each unit
Press Enter having the data
to return to change
Disk Unit Data
minutes
for
Option
Set
2
asp
Serial
Number
Resource
Name
Unit
32
Type
19B@
Model
099

The RAID will begin rebuilding

NOTE: It may showed failed but hit F5 to refresh and it should say Rebuilding. This occurs because it is showing the old drive/serial number at first.